Official website: Best price guaranteed
Best online price

Terms and Conditions

1. Scope

These terms and conditions apply to all contracts concerning the rental of holiday apartments for accommodation, as well as all related additional services provided by Freisleder & Girsch GbR, Wasserturmstr. 14, 85748 Garching bei München, Germany (hereinafter referred to as the „Lessor“). Bookings can be made via our own website or through the Smoobu booking system. For bookings made via third-party platforms (e.g. Airbnb, Booking.com), the respective platform's terms and conditions shall take precedence.

 

2. Conclusion of contract

(1) With the booking, the guest makes a binding offer to conclude an accommodation contract.

The contract is concluded upon booking confirmation via email. The prerequisite for maintaining the booking is timely full payment in accordance with § 4 of these T&Cs.

 

3. Benefits

The landlord will make the booked holiday apartment available for the agreed period. The furnishings, location, and characteristics of the apartment are as described in the respective property description on the website.

 

4. Prices and Payment Terms

The prices stated at the time of booking apply.

Payment will be made by bank transfer to the account specified in the booking confirmation.

(3) The total amount must be transferred within 24 hours of booking.

If no payment is received within this period, the landlord reserves the right to cancel the booking or to revoke a provisional reservation.

(5) The landlord reserves the right to refuse or cancel bookings if payment is not received.

 

5. Cancellation Policy

Cancellation must be made in writing.

The following cancellation conditions apply:

  • Up to 30 days before check-in: full refund
  • 7 to 30 days before check-in: 50 % refund
  • Less than 7 days before check-in: no refund

The guest reserves the right to prove that no damage or significantly less damage was caused to the landlord.

(3) The time at which the cancellation is received by the landlord is decisive.

 

6. Arrival and Departure

Check-in: from 3.00 PM

(2) Check-out: by 10:00 AM at the latest

(3) In the event of late departure, the landlord reserves the right to charge for any additional costs incurred (e.g. extra cleaning costs).

 

7. Check-in Process

Access to the accommodation is usually via self-check-in (e.g. key safe or digital access system).

(2) The relevant access information will be provided to the guest in good time before arrival.

(3) The guest is obliged to treat this information confidentially and not to disclose it to third parties.

(4) In the event of loss or misuse of access details, the guest shall be liable for any resulting damages.

 

8. Use of the holiday apartment / House rules

The holiday apartment may only be used by the persons specified in the booking.

(2) The following rules must be adhered to:

  • Smoking, parties, and excessive noise are prohibited.
  • In the event of a breach of the smoking ban, a cleaning fee of €250 plus the cost of any necessary repairs will be charged. The guest reserves the right to prove that less damage or no damage occurred.
  • Pets are only allowed with prior explicit consent.
  • Commercial photo or video shoots require written permission.
  • Illegal activities are prohibited.

(3) To ensure compliance with the house rules, noise level measurement systems may be used.

 

9. Reporting obligation

Foreign guests are legally obliged to register in accordance with the applicable reporting regulations.

 

10. WLAN usage

(1) Wi-Fi access will be made available to the guest.

(2) The guest undertakes to use the Wi-Fi exclusively within the framework of legal provisions.

(3) In particular, the following uses are prohibited: Retrieving or distributing copyrighted content without authorisation, use for illegal activities, or distributing malware.

The guest indemnifies the landlord against all third-party claims arising from unlawful use of the Wi-Fi.

 

11. Guest's Duties of Care and Liability

(1) Guests undertake to treat the accommodation and its inventory with care.

(2) Damage or loss must be reported immediately.

(3) Guests are liable for any damage caused by them.

(4) The guest is liable for lost keys, access cards or similar items.

 

12. Landlord's Liability

The landlord is liable without limitation for intent and gross negligence. For slight negligence, the landlord is only liable for breach of a material contractual obligation (cardinal duty) and for damages arising from injury to life, limb, or health.

Liability for guests' belongings is not accepted (except in cases of wilful intent or gross negligence).

(3) The landlord shall not be liable for failures or disruptions caused by force majeure.

 

13. Termination by the Landlord

The landlord is entitled to withdraw from the contract if force majeure makes performance impossible, the accommodation becomes uninhabitable, or the guest breaches essential contractual terms. In this case, any payments already made will be refunded, provided there is no breach of duty by the guest.

 

14. Early termination of stay

In the event of serious breaches of the house rules (e.g. noise disturbances, unauthorised use, illegal activities), the landlord may terminate the stay without notice. In this case, there is no entitlement to a refund.

 

15. Final Provisions

German law applies.

The place of jurisdiction shall be – insofar as legally permissible (in particular between merchants) – the landlord's registered office.

(3) Should individual provisions be invalid, the effectiveness of the remaining regulations shall remain unaffected.